Venmo isn't HIPAA-compliant

Venmo is a great way to receive payments from friends.

It’s not a HIPAA-compliant way to receive payments from therapy clients.

What makes a payment processor HIPAA-compliant?

  • Must ensure the confidentiality, integrity, and availability of protected health information (PHI) transmitted and stored in their software.

  • Must sign a business associate agreement (BAA) with their healthcare clients.

Like Calendly, Venmo doesn’t issue a BAA, so you’re not considered a “covered entity.” They also share your client's data with PayPal, their parent company.

If you want to give clients a way to securely pay you, consider using practice management software like SimplePractice with an embedded payment processor. They use Stripe.

Ivy Pay is another HIPAA-compliant option for processing credit card payments.

Read more about HIPAA-compliant payment methods here.


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